Whether you are a first-time visitor or returning to https://space-xy.eu/, this guide covers the essential features you need to know.
Getting Ready
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and a phone number for account verification.
- Prepare a government-issued ID (passport, driver’s license) for the KYC process.
- Choose a payment method you plan to use – options include Visa, Mastercard, Skrill, Neteller, and cryptocurrencies.
- Set up two-factor authentication (2FA) via an authenticator app for extra security.
- Review the bonus terms and conditions before making your first deposit.
How to Sign Up
- Visit the Space XY casino website and click the "Sign Up" or "Register" button.
- Fill in the registration form with your personal details: username, email, password, and preferred currency.
- Confirm your email by clicking the link sent to your inbox.
- Complete your profile – provide your full name, date of birth, and address.
- Upload the required documents for identity verification (ID, proof of address).
- Once verified, make your first deposit through the cashier section.
Calculating Your Bonus
The welcome bonus at Space XY typically offers a 100% match up to €500 plus 200 free spins. Here is a detailed calculation using real numbers:
- Example deposit: €100
- Bonus awarded: €100 (100% match)
- Total balance: €200
- Wagering requirement: 35x (deposit + bonus) = 35 × (€100 + €100) = €7,000
- Free spins winnings: Each spin value €0.10, 200 spins = €20 win (assumed)
- Wagering on free spins: 40x winnings = 40 × €20 = €800
Formula: Wagering required = (deposit amount + bonus amount) × wagering multiplier. For free spins: (total winnings from spins) × wagering multiplier. You must play through these amounts before any withdrawal.
Important: Always check the maximum bet allowed while wagering (usually €5 per spin) and eligible games (slots contribute 100%, table games may contribute less).
Licence & Player Protection
Space XY casino operates under a Curacao eGaming licence. This ensures the casino follows anti-money laundering and fair gaming standards. Note: Winnings from Curacao-licensed casinos may be subject to local income tax in your country, unlike MGA or local licences. We recommend consulting a tax advisor. The site uses SSL encryption to protect your data.
Banking & Payments
| Payment Method | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | Instant |
| Skrill | €10 | €10,000 | Instant |
| Neteller | €10 | €10,000 | Instant |
| Bitcoin | €20 | €50,000 | Up to 30 minutes |
| Bank Transfer (withdrawal only) | N/A | €50,000 | 3–5 business days |
Withdrawals are processed within 24 hours after verification, but bank transfers may take longer. Cryptocurrency withdrawals are usually faster.
Troubleshooting
- Login issues: Clear your browser cache or try a different browser. If the problem persists, use the "Forgot Password" option.
- Verification taking too long: Ensure all documents are clear and not expired. Contact live chat if it exceeds 48 hours.
- Withdrawal delays: Check if you have met wagering requirements. If yes, contact support with your transaction ID.
- Game not loading: Update your browser or enable Adobe Flash. For mobile, try the progressive web app (PWA) from the browser menu.
- Bonus not credited: Verify you entered the bonus code during deposit. If automatic, contact support within 24 hours.
Players Ask
How do I register an account at Space XY?
Click the "Sign Up" button on the homepage, provide your email and a password, then complete the verification steps.
What documents are needed for verification?
You need a copy of your government-issued ID (passport or driver's license) and a recent utility bill or bank statement as proof of address.
What is the minimum withdrawal amount?
The minimum withdrawal is typically €20 for most methods, but check the cashier for exact limits per method.
How long do withdrawals take?
E-wallet withdrawals are processed within 24 hours, credit cards 3–5 business days, and bank transfers up to 5 business days.
Are there any fees for deposits or withdrawals?
Space XY does not charge fees, but your payment provider may apply their own charges. Check with your bank or e-wallet.
Can I cancel a withdrawal request?
Yes, you can cancel a pending withdrawal from the cashier section as long as it has not been processed by the finance team.
Is Space XY licensed and regulated?
Yes, it holds a Curacao eGaming licence, which ensures fair play and data protection.
What is the maximum bet while wagering a bonus?
The maximum bet is usually €5 per spin or €25 per hand, but check the specific bonus terms.
How do I contact customer support?
You can use the live chat feature available 24/7 or send an email to support@spacexy.com.
Extra Tips
Responsible gambling tools are available in your account settings. You can set daily, weekly, or monthly deposit limits, session time limits, and loss limits. Self-exclusion is also possible – contact support to activate it for a period of 6 months, 1 year, or permanently. Use these tools to keep your gaming experience safe and enjoyable.
We hope this guide has helped you understand the core features of Space XY casino. Always gamble responsibly and have fun.